Welcome to Range IQ Support

Thank you for using Range IQ! We’re here to help you get the most out of your archery training and performance tracking experience.

Contact Support

Need assistance with Range IQ? Whether you’re experiencing a technical issue, have a question about your subscription, or want to suggest a new feature, we’re happy to help.

Email: info@therangeiq.com

When contacting support, please include your device type (iPhone, iPad, or Android), a description of the issue, and any error messages you received.

Subscription & Billing Support

Range IQ Pro offers monthly and yearly subscriptions with a 14-day free trial for eligible new subscribers.

Restore Purchases

If you’ve previously purchased Range IQ Pro but cannot access premium features:

1. Open Range IQ.
2. Select Restore Purchases on the subscription screen.
3. Make sure you’re using the same Apple Account or Google Play account associated with your purchase.

Manage or Cancel Your Subscription

For iPhone or iPad:

1. Open your device’s Settings app.
2. Tap your name.
3. Select Subscriptions.
4. Choose Range IQ to manage or cancel your subscription.

For Android:

1. Open Google Play.
2. Tap your profile picture.
3. Select Payments & subscriptions, then Subscriptions.
4. Choose Range IQ.

Troubleshooting

If Range IQ isn’t working as expected, try closing and reopening the app, checking your internet connection, and making sure you’re using the latest available version.

If the issue continues, email our support team with the details so we can investigate.

Feedback & Feature Requests

We’re always looking for ways to improve Range IQ for archers and coaches. If you have suggestions for new features or improvements, we’d love to hear from you.

Range IQ — Train Smarter. Shoot Better.